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Offsite Data Backup

Octepos provides world class reliability in its hardware and software services, but there is always the possibility of problems; perhaps through accidental or malicious damage to your core systems. You run the risk of losing all your critical business data, built up over years of trading. The knock on effect to your business of a loss like this should not be underestimated.

Octepos Backup provides continual, secure, off-site recording of all your critical data. Available for immediate recall should you experience any type of emergency; providing you with the ability to restart trading in the shortest time possible and the peace of mind this type of security brings.

Why should I backup my EPOS?

With people relying on data held electronically more and more as time goes on, the systems that store this data are becoming better and better, surpassing their predecessors in both speed and reliability. Unfortunately, this excellent reliability can lead people to hold a false sense of security; believing that they will always be safe from data loss and that no form of damage will ever happen to them.

In a modern world, it is a requirement by law to take good care of data, both for data protection act purposes and also for the HMRC; who expect businesses to be able to provide data on demand.

For a PC based EPOS system, there are many backup solutions available, varying from CD-RW to tape and even Zip files being left on site. All of these have their pitfalls, more often than not due to user error and the extra task of having to switch the tape or remember to put a blank CD in the drive; it’s because of this Octepos prefer to provide Online Backup.

What is Online Backup?

Online backup does exactly as the name suggests; your data is backed up on a daily basis to an online data centre where it can be retrieved at any point in the future. Unlike tape, disk or Zip device, there is no user intervention – the system will back up all the files you need protecting every night to our data centre using only the internet, you will then be sent a receipt by email to confirm that this was a successful process. The system can be programmed to carry out this backup at any time, and for an average size venue, once the initial backup has been done this can take a couple of minutes a day due to the incremental technology only backing up changes.

Online Backup has been around for a few years now, finding its place in the market for main stream IT with several companies trying to grab a piece of the pie. As with all new technologies, various brands have created a competitive marketplace which has brought prices down to an all time low. Our supplier have proven their technology across many platforms, and after testing it ourselves in depth, we are proud to offer this solution to our EPOS customers.

How secure is my EPOS data?

Online backup data is stored in a secure data centre in the UK on a backup server which is backed up itself to a second shadow location. This data is encrypted with the same or higher level security that is used by your bank to encrypt online banking based on an encryption algorithm that you chose upon installation. Together with being accessible by you 24 hours a day, 7 days a week, we believe that this level of protection is ample for our clients.

What if it goes wrong?

It doesn’t. After dealing with online backup for many years, knowing the safeguards that are in place, providing the machine can get access to the internet, your data is safe. There is no tape to gum up, no CD to scratch, and the data is always off site, meaning in the upsetting event that your system is stolen we can have you back up and running very soon. Further to all of this, in the event that you need assistance with a retrieval or even simple advice as to what to select to back up, Octepos can help with this too.

  • Secure, off-site, continual recording and storage of critical data
  • Immediate recall available at any time
  • Ensure your business doesn’t stop trading for longer than is absolutely necessary
  • Peace of mind in the knowledge that all your business transactions and history are safe and secure